Services
Below are a list of services provided by Virtual Assistant Lauren. Please use the contact page for more information on how I can help you with your project needs.
Administrative Support
- Phone support
-Client management
-Project Management
-Internet research
-Data Entry
-Invoicing and Bookkeeping
-Calendar Management
-Email Management
-Real Estate support
-Professional Letter Writing
- and much more!
Marketing
-Newsletter creation
-Mass mailings
-Marketing Campaign Management
-Holiday/Birthday card Management
-Advertising
-Power Point Presentations
-Logo Creation
-Various Marketing Materials creation
Travel/Event Planning
-Vendor set-up/Communication
- Hotel, flight, rental car reservations
-Doctor's appointments
-Event Bookings
Don't see a service you need listed? Don't fret! Contact Virtual Assistant Lauren today to discuss your specialized needs.
Turn around time:
Turn around time is typically 24-48 hours. For larger projects, expect turnaround time to be 72 hours.
Communication with clients:
Virtual Assistant Lauren communicates with clients via email, web chat or phone. You are always updated on the status of the project that is being worked on for you because Virtual Assistant Lauren sets up a log-in for you on ClientSpot, the project management web program used. If you have your own project management program that you'd like Virtual Assistant Lauren to use instead, that is fine as well.
Tools used by Virtual Assistant Lauren:
ClientSpot.com - Web based Project Management
Freshbooks.com - for invoicing and expense tracking
Stikkit.com - for virtual "sticky notes" and organization
Zoho.com - CRM system for tracking contacts and leads & Web Chat
Constant Contact - For Marketing & Newsletters
Programs Virtual Assistant Lauren is proficient in:
Microsoft Office (All Programs)
Salesforce
Windows XP & MacIntosh systems
WordPress (limited knowledge)
Adobe Photoshop & Paintshop
Quickbooks
Serving the entire Northeast Region
(NY, CT, NJ, PA, ME, VT, RI, MA, NH, MD, DE, DC)
Virtual Assistant Lauren is based in New York.